1. Introduction
Your privacy at Richbd Net is our top priority. When you use the Richbd Net website or app, certain information is naturally shared with us. This Privacy Policy clearly explains what data is collected, how it is used, and how it is kept secure.
As a responsible gaming platform, Richbd Net adheres to international data protection standards. We believe each member's personal information belongs to them, and we only collect what is genuinely necessary to provide our services.
This Privacy Policy applies to Richbd Net's Terms & Conditions by using the platform, you are considered to have accepted both documents.
This policy has been written in Bengali for the convenience of our Bangladeshi members. If you have any questions, our support team is always ready to help.
2. What Data We Collect
Richbd Net collects only the data that is necessary. Details are provided below:
Personal identification information
- Full name, date of birth, gender
- Mobile number and email address
- National ID or passport number (for KYC verification)
- Current Address
Financial information
- Mobile banking number (bKash, Nagad, Rocket)
- Bank account details (where applicable)
- Transaction History
Device & Technical Information
- IP address and device type
- Browser and operating system information
- Login time and location data
- Cookies & session data
Gaming activity
- Betting History & Game Logs
- Win/Loss Record
- Bonus Usage History
| Data type | Purpose of Collection | Required |
|---|---|---|
| Name and date of birth | Identity verification and age confirmation | Yes |
| Mobile number | OTP Verification & Communication | Yes |
| Notifications & Password Resets | Yes | |
| NID / Passport | KYC verification, legal obligations | Yes for withdrawals |
| IP Address | Security & Fraud Prevention | Automatic |
| Gaming history | Responsible Gaming Monitoring | Automatic |
3. How Your Data Is Used
Richbd Net uses your information only for clearly defined and transparent purposes. Your data is never used for anything beyond what is stated.
Service Delivery & Operations
Richbd Net uses your basic information to create, manage, and secure your account. Financial information is required to process deposits and withdrawals.
Identity verification and legal compliance
In compliance with Bangladeshi law and international anti-money laundering standards, Richbd Net verifies the identity of every member using KYC information.
Security & fraud prevention
To keep your account and the platform secure, Richbd Net monitors login activity, IP addresses, and device information. Any unusual activity triggers immediate protective measures.
Responsible Gaming
Richbd Net monitors your gaming patterns to ensure gaming remains a source of entertainment for you. If signs of excessive gaming are detected, we may reach out to offer support.
Contact & Support
Your email and mobile number are used for important updates, transaction confirmations, promotional offers, and support responses. You can opt out of promotional messages at any time.
Richbd Net will never call or message you to ask for your password or OTP. Any such contact is fraudulent — stay alert and report it to us.
4. Data Sharing Policy
Richbd Net never sells your personal data to third parties. However, limited information may be shared in certain circumstances:
With Service Providers
Trusted third parties are engaged for payment processing, technical support, and KYC verification. Only the data necessary for these purposes is shared with them, and they operate under strict confidentiality agreements.
At the request of legal authorities
Where required by a valid court order or lawful request from a government authority, Richbd Net is obligated to provide the relevant information. Any such disclosure is fully compliant with applicable law and limited strictly to what is necessary.
In the event of a business transfer
In the event of a business merger or acquisition, user data may be transferred to the new ownership. You will be notified in advance if this occurs.
All third parties associated with Richbd Net are bound by strict data protection agreements. We ensure our partners uphold the same standard of privacy practices that we do.
5. Cookies Policy
The Richbd Net website and app use cookies to enhance your experience and ensure the platform functions correctly.
Cookie type
- Essential cookies: Used to protect login sessions, security tokens, and core functionality. Disabling these cookies will prevent the website from working properly.
- Functional Cookies: Used to remember your preferred language, theme, and settings.
- Analytics Cookies: Collects anonymous data to help us understand how the platform is used. These are optional.
- Marketing cookies: Used to show relevant offers and advertisements. You can opt out at any time.
Cookie Management
You can delete cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect certain features of Richbd Net.
6. Data Security Measures
Richbd Net uses the most advanced technology to keep your data secure. Our security framework ensures protection across multiple layers:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Encrypted Storage: Sensitive data stored in our databases is kept in encrypted form.
- Two-factor authentication (2FA): Adds an extra layer of security to your login.
- Firewall & DDoS Protection: Advanced firewall protection against unauthorized access and attacks.
- Regular Security Audits: Third-party experts conduct regular audits of our systems.
- Restricted access: Only authorized personnel have access to user data.
Data protection is a shared responsibility. Keep your password strong, change it regularly, and never share it with anyone. If you notice any suspicious activity, let us know right away.
7. How Long We Retain Your Data
Richbd Net does not retain data longer than necessary. Retention periods vary depending on the type of data:
| Data type | Retention Period | Purpose |
|---|---|---|
| Account information | 5 Years After Account Closure | Legal Obligations |
| Transaction records | 7 Years | Financial regulatory guidelines |
| KYC Documents | 5 years after the end of relationship | AML Compliance |
| Gaming logs | 3 Years | Responsible Gaming Monitoring |
| Cookies data | 30 Days – 1 Year | Varies by cookie type |
| Support Conversations | 2 years | Service Improvement |
After the specified retention period, Richbd Net securely deletes or anonymizes your data so it can no longer be linked back to you.
8. Your Rights
As a Richbd Net member, you have specific rights over your personal information. We respect those rights and make them straightforward to exercise.
Right to access your data
You can ask Richbd Net what information we hold about you. Submit a request to our support team and we'll provide the details within 30 days.
Right to rectification
You can request corrections to any inaccurate or incomplete information — either through your profile settings or by contacting support.
Right to Erasure
You may request the deletion of your data in certain circumstances. Some data may need to be retained due to legal obligations.
Right to restrict processing
You can request that your data be used only for specific purposes, particularly when it comes to marketing communications.
Right to Data Portability
You can request a copy of your data in a structured, machine-readable format.
Right to withdraw consent
You can withdraw your consent to marketing communications or optional data collection at any time.
To exercise any of your rights, email support@richbdnet.com. Richbd Net will respond within 30 business days.
9. Child Protection Policy
Richbd Net strictly prohibits the use of its services by anyone under 18. We do not knowingly collect data from minors.
Age is verified during registration. If an underage account is detected, it is suspended immediately and all collected data is deleted.
If you believe a minor is using Richbd Net, please contact us immediately. We will take prompt action.
A note to parents – please enable parental controls on your devices to prevent children from accessing online gaming platforms.
10. Policy Updates
Richbd Net may update this privacy policy when needed. You will be notified of any significant changes via email or an in-platform notification before they take effect.
- For significant changes, you will be notified at least 30 days in advance.
- For minor updates, the "Last Updated" date at the top of the page will be revised accordingly.
- Continuing to use the platform after any changes takes effect means you have accepted the updated policy.
- If you object to any policy changes, you may request to close your account.
Previous versions of this policy are kept on record and available upon request.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please reach out to the Richbd Net support team:
- Email: support@richbdnet.com
- Response time: Within 24–48 Business Hours
- Support language: Bengali & English
For data protection enquiries, please email us with "Privacy Request" in the subject line. We will ensure prompt processing.